Privacy Policy & Communication Data Handling

This policy explains how Manar Al Sharqiya handles information voluntarily shared during phone or WhatsApp inquiries and outlines our privacy-safe website measurement standards.

Information You Provide Voluntarily

When you contact Manar Al Sharqiya regarding water leak detection, waterproofing, or thermal insulation in the Eastern Province, you may voluntarily share details such as your name, mobile number, city or district, and a summary of your property symptoms.

  • We use inquiry information solely to respond to your technical questions, confirm service coverage, and coordinate requested assessments.
  • We never sell, rent, or trade customer telephone numbers or property descriptions to third-party marketing lists.
  • Our on-page inquiry forms either transmit your inspection request directly to our customer service intake endpoint when configured, or format your summary locally on your device to open a direct WhatsApp conversation.

Phone & WhatsApp Inquiries

Our official communication channels are telephone calls to 0590941982 and WhatsApp messages to +966590941982 . Messages sent through WhatsApp are also governed by WhatsApp’s platform encryption and privacy terms.

Analytics, Cookies & Campaign Attribution

To maintain fast mobile usability and evaluate search and advertising performance, our measurement layer defaults to privacy-safe Consent Mode v2 denied storage states and records only non-personal interaction signals (such as page path, active language, aggregate contact button clicks, and first-party campaign attribution parameters like utm_* and gclid in browser storage). Raw personal identifiers—such as customer names, phone numbers, or free-text message contents—are strictly excluded from general analytics payloads.

Contact Regarding Privacy

We respect visitor privacy in alignment with applicable data protection principles in Saudi Arabia. For any questions regarding communication privacy with Manar Al Sharqiya, please reach us through our Contact Page or return to the Homepage.